Insurance FAQs

How do I obtain a Certificate of Liability Insurance?
Purchasing a Certificate of Liability on Event Insurance by RVNA is easy with our online system.  Policy documents and certificates are emailed after purchase to the email address on file.  Be sure to check your Spam or Junk folder if you do not see your documents in your inbox.  In addition to the email containing your documents, you can reprint policy documents using our online policy management system 24/7.
What is a Certificate of Insurance? Why does my facility require one?
When holding a special event, you will most likely be required to provide proof of liability insurance in the form of a Certificate of Insurance to the location where your event is being held. This is a document that details the type of insurance coverage, the insurance company providing the coverage, and the dates and limits of coverage.

In addition to providing proof that you’ve secured Liability Insurance, you may also be required to add the facility/venue as an Additional Insured to your policy.

What is an Additional Insured/Certificate Holder?
An Additional Insured is a person or facility, other than the named insured, that is also provided insurance under the policy. The Additional Insured wording is usually contained within the insurance requirement section of the Facility Rental Agreement.
How can I purchase a policy?
Event Insurance by RVNA offers an entirely web-based system to get a quote, purchase a policy and print all your documents.

By Phone
Event Insurance by RVNA has representatives ready to help you if you have additional questions or need help purchasing a policy. Our business hours are Monday – Friday, 5:30 AM – 5:00 PM PT.

Call 1-800-ENGAGED (1-800-364-2433) or 818-980-1413.

Request a Callback
You can also request a callback if you prefer to have a representative contact you.

I'm serving alcohol at my event, do I need Liquor Liability?
The difference between Host Liquor Liability and Liquor Liability is whether or not there is any charge for alcohol. If there is no charge for alcohol, then Host Liquor Liability would apply. If there is a charge for admission and alcohol is being served, then it is assumed that a portion of the admission charge is for the alcohol and Liquor Liability would apply.

Host Liquor Liability is included with no additional charge for our Private Event Insurance such as weddings, bar mitzvahs, etc. Liquor Liability is available for purchase for public events.

What methods of payment are accepted?
Event Insurance by RVNA accepts all major credit cards including MasterCard, Visa, Discover and American Express. Payment by electronic check is also accepted.
How soon will I receive my insurance documents?
Once purchased, your policy documents will be available for you to print immediately. An automatic email containing your policy documents is also sent instantly to your email account. You may sign in at any time to reprint your policy documents at your convenience.
I made a mistake; can I make a change to my policy?
Yes. If your policy has not been purchased you can edit your policy and add and edit coverages using our online system. If you have already purchased the policy please e-mail your request to Please allow 24-48 hours for your request to be processed during our business hours Monday – Friday, 5:30 AM – 5:00 PM PT.
I have questions; how can I contact a live representative?
By Phone
Live representatives are standing by to answer your questions Monday – Friday, 5:30 AM – 5:00 PM PT at 1-800-364-2433.

By Email
Questions may be sent via email to our customer support department at

Request A Callback
Request A Callback

Who is the underwriter for Event Insurance by RVNA?
Event Insurance by RVNA is secured by the Fireman’s Fund. An A+ rated carrier by the A.M. Best Company, Standard & Poor’s and Moody’s.
How do I obtain a sample policy prior to purchasing a policy from Event Insurance by RVNA?
For a sample policy, please contact

Happy Customers

  • When our community center informed me and my husband that we needed insurance for our family party, they recommended your site to us. I wouldn’t consider myself tech savvy but your website was easy to use. The whole process was very simple, and I was able to email my insurance certificate as soon as my credit card was processed. Thank you. We will definitely share our positive experience!

    Janet S.
  • Getting insurance for my daughter’s birthday party was a breeze with this site. I was easily able to input all of my information. Even when I had to call and ask a question my representative (sadly I can’t remember her name) was extremely knowledgeable and was able to guide me to the finish. I’ll be using this company again.

    Alicia M.
  • Best price! I quoted my event with several other companies and this was by far the best priced and easiest to use.

    John W.
  • My wife and I had to purchase insurance for our wedding at the last minute and this website was a lifesaver. We spoke with a representative who was able to calm us down and walk us through the application to make sure the venue got what they needed. Thank you for all your help.

    Thomas B.